Trip Cancellation Guarantee

The guarantee operates within the cost of the trip and in any case not more than € 10,000 per person and € 25.000 per event (i.e. in the event that the cancellation involved more than one insured person, as indicated below) and provides for the reimbursement of the cancellation penalty charged by the trip organizer or Carrier (excluding registration fees and opening/practice management fees ) that the Insured is obliged to pay (and that are not recovered in any other way) if he/she is forced to cancel the trip as a result of one of the following sudden events, unforeseeable and documented events of such severity that the Insured is compelled not to undertake the trip due to his or her health condition or the need to provide care to persons whose health condition is the cause of the cancellation:

1. Death, Illness or Accident:

- of the Insured;
- of a Family Member of the Insured;
- of the Traveling Companion;
- of the Insured's Firm Member/Co-owner or direct supervisor,

2. Pathologies of pregnancy provided that the same has been ascertained subsequent to registration for the trip (except what is specifically excluded with regard to this guarantee under the Specific Exclusions);

3. material damage to the home, studio or the Company of the Insured or his/her family members that make his/her presence indispensable and unavoidable;

4. inability of the Insured to reach the place of departure as a result of serious natural disasters occurring in the place of residence and declared by the competent Authorities;

5. breakdown or accident to the means of transportation used by the Insured that prevents him/her from reaching the place of departure of the trip;

6. subpoena to the Court as a witness or juror, or summons to a People's Court of the Insured, notified to the Insured subsequent to booking;

7. theft of the documents necessary for expatriation, if it is demonstrated that it is impossible for them to be made up before departure;

8. inability to take the vacation planned prior to travel registration as a result of redundancy or new employment (provided that at the time of booking the trip the Insured had no reason to foresee the occurrence of such events) or revocation of the vacation as a result of serious illness or injury of the Insured's immediate superior;

9. inability to reach the chosen destination as a result of hijacking caused by acts of air piracy;

10. inability to undertake the trip as a result of the change of the date:
- of the session of school or professional examinations;
- of participation in a public competition;

11. inability to undertake the trip in the event that, in the 7 days prior to the departure of the Insured himself, there is a loss or theft of his animal (dog and cat duly registered and owned by the insured) or a life-saving surgery due to injury or illness suffered by the animal. Partially derogating from the "General Exclusions operating for all guarantees" (letter "a"), cancellations resulting from pre-existing illnesses are understood to be included in the guarantee.
In the event of a claim involving several Insured Persons enrolled in the same trip, the Company will reimburse all eligible family members and only one of the traveling companions on the condition that they are also insured and enrolled in the same trip.

Special Conditions

1. If the trip is cancelled at a time after the occurrence of one of the events provided for in this Guarantee, the policy shall provide for the reimbursement of the penalty provided for on the date on which such event occurred, provided that it does not exceed the penalty actually charged (Article 1914 of the Civil Code). Therefore, the greater penalty charged as a result of delay in communicating the cancellation of the trip will remain the responsibility of the Insured.

2. If the Insured Person is registered for the same trip with two or more persons, not family members, or with a pre-established group or with other family members, in the event of cancellation, the guarantee is understood to operate, in addition to the Insured Person directly affected by the event, for his/her family members or for only one travel companion.

3. Reimbursement will be made by applying the following limitations:
a) in case of cancellation due to an event not resulting from injury or illness of the Insured: on the amount to be indemnified, a 10% overdraft will be applied with the minimum equal to the following deductible:

From 0 and up to 10 days after departure:

deductible € 200.00

Over 10 and up to 30 days after departure:

deductible € 180.00

More than 30 days after departure:

deductible € 150.00

b) in case of cancellation resulting from injury or illness of the Insured: only the deductible as per the above table will be applied on the amount to be indemnified for the Insured involved by such event;
c) in case of death of the Insured: no deductible will be applied on the amount to be indemnified for such Insured.

Guarantee: " Repeat trip"

The Company makes available to the Insured and family members traveling with him/her, provided they are insured, a cash sum, equal to the pro-rata value of the unused stay and in any case not exceeding € 1,000 (per person and event), due to one of the following events:

  1. Use of one of the following Assistance benefits provided by the Operations Center that results in the return to the residence of the Insured(s): "Medical Re-Entry," "Return of the Body," and "Early Return."
  2.  Death or hospitalization of more than 5 days of a family member of the Insured;
  3. Death or hospitalization of more than 24 hours of the Insured.

The amount, counted as above:
- will be made available to the Insured exclusively for the purchase of a trip organized by the Policyholder;
- will not be transferable or refundable and must necessarily be used no later than 12 months after the date of return.

COVID-19 Extension

By this appendix, notwithstanding the conditions of insurance, the following extensions apply to this contract:

  • Extension to Covid-19 of Section A) - ASSISTANCE, REMOVAL, EMERGENCY MEDICAL EXPENSES.
  • Extension to Covid-19 of Section C) - TRAVEL CANCELLATION.
  • Insertion of the new Section E) - COVID-19 COVERINGS AND ITS VARIANTS.

In particular:

Section A) - ASSISTANCE, REMOVAL, EMERGENCY MEDICAL EXPENSES.

- In the case of Covid 19 and its variants ascertained and certified, or in the case of a quarantine related to Covid 19 traced and certified by the competent authorities, the benefits in Section A will operate.

Section C) - CANCELLATION OF TRAVEL.

In addition to what is provided in the subject matter of this guarantee, you can request reimbursement of travel or rental cancellation penalties when you have to cancel the booked trip as a result of Covid-19 positivity established by reports with positive results or in case of quarantine traced and certified by the competent authorities that affected:

- directly you and/or your cohabiting family members;
- directly one of your travel companions (included in the same travel file). The Company indemnifies the penalty, contractually applied by the Tour Operator: - to you and, provided you are insured and entered on the same file, to your family members;

- to one of your travel companions (entered in the same travel file). If there are several insured persons enrolled in the trip together and at the same time, and no one belongs to your household, you will have to indicate only one person as your "travel companion."

Events for which the Tour Operator must intervene directly in compliance with obligations under the provisions of the Tourism Code are not guaranteed.

Reimbursement will be made by applying the following limitations:
In case of cancellation due to Covid-19 or quarantine ascertained by Covid-19:

On the amount to be indemnified, a 20% overdraft will be applied with the minimum equal to the following deductible:

Days between the date on which the event occurred and the date of departure:

Deductible

From 0 and up to 10 days after departure:

€ 250,00

more than 10 and up to 30 days after departure

€ 200,00

more than 30 days after departure

€ 180,00

Section E) - COVID-19 COVERINGS AND ITS VARIANTS.

Object of insurance

  1. QUARANTINE DETENTION DUE TO COVID-19 AND ITS VARIANTS

    In the event that the Insured is subject to "Sanitary Detention" (meaning the period of segregation imposed by the competent local Authority for reasons of health security, during which the Insured is subjected to medical examinations or quarantine, as a person believed to be a carrier of contagious infectious disease by Covid-19 and its variants) in the country/place of destination of the Trip or transit, the Company will reimburse, within the amount indicated in the "Table of Guarantees", any additional essential and indispensable costs for:

    1- food and hotel accommodation incurred by the Insured for the forced stay in loco beyond the period already booked;
    2- the travel vouchers for the return to the Italian territory, if he/she cannot make use of those already in his/her possession. The Company reserves the right to request/verify with the Insured any reimbursements obtained from the suppliers of tourist services and/or carriers (including vouchers/goods) and in which case it will reimburse only the higher costs incurred resulting from the new reservation.

  2. LOCKDOWN DUE TO COVID-19 AND ITS VARIANTS

    In the event that the Insured Person is subject to an "Administrative Hold" (meaning the inability to depart for the Trip due to lockdown imposing restrictions on the free movement of persons for reasons of health security or public safety in the country/place of destination of the Trip or transit, or inability to continue the Trip due to any lockdown in the place where the Insured Person is at the time of the Trip) not due to his/her personal condition, which results in the loss of the services booked by the Insured Person, the Company will reimburse, within the amount indicated in the "Table of Guarantees", the following essential and indispensable expenses for:

  1.  re-routing of lost or unused flights, including connecting flights, net of any carrier reimbursements. The Company reserves the right to request/verify with the Insured any reimbursements obtained from the tour service providers and/or carriers (including vouchers/vouchers) and in which case it will reimburse only the higher costs incurred resulting from the rebooking.

  2. Unforeseen overnight stay and food during the Trip due to forced stay in the place beyond the period already booked or forced stay in the place of transit

  3. Penalties for ground services canceled or lost due to so-called "no-show."

The Company for items 2 and 3 reserves the right to request from the Insured any reimbursements obtained from the providers of tourist services and/or carriers and will reimburse any increased costs incurred within the amount indicated in the "Table of Guarantees."

Exclusions Valid for Section E) - COVID-19 COVERAGE AND ITS VARIANTS.

In addition to the exclusions common to all coverages, the coverages "LOCKDOWN FOR QUARANTINE DUE TO COVID-19 AND ITS VARIANTS" and for "LOCKDOWN DUE TO COVID-19 AND ITS VARIANTS" do not operate:

a. if a quarantine or lockdown has been declared at the place of destination (or transit) before the departure of the trip;


b. for losses as a result of waiver by the Insured of the continuation/recovery of the interrupted Trip if continuation/recovery is possible;

c. in the event of violation by the Insured Person of regulatory provisions (health and administrative) preparatory to the booked trip, issued by the competent authorities.

Table of Guarantees (SECTION E)

GUARANTEES

A. QUARANTINE DETENTION DUE TO COVID-19 AND ITS VARIANTS.

B. LOCKDOWN DUE TO COVID-19 AND ITS VARIANTS

SUM INSURED

€ 1,500.00 per person and
€ 7,500.00 per Travel file(i.e., more than one person included in the same Travel file - Travel invoice).

€ 1,500.00 per person and
€ 7,500.00 per travel file(i.e., multiple persons included in the same travel file - travel invoice).

UNDER-LIMITS

With the sub-limit of €100.00 per day for overnight stay and food per person.

With the sub-limit of €100.00 per day for overnight stay and food per person.

GUARANTEES

SUM INSURED

UNDER-LIMITS

A. QUARANTINE DETENTION DUE TO COVID-19 AND ITS VARIANTS.

€ 1,500.00 per person and
€ 7,500.00 per Travel file(i.e., more than one person included in the same Travel file - Travel invoice).

With the sub-limit of €100.00 per day for overnight stay and food per person.

B. LOCKDOWN DUE TO COVID-19 AND ITS VARIANTS

€ 1,500.00 per person and
€ 7,500.00 per travel file(i.e., multiple persons included in the same travel file - travel invoice).

With the sub-limit of €100.00 per day for overnight stay and food per person.

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